We are excited to be open, but we all must understand that this pandemic is not over. We must all do our part to help reduce the risk of spreading this novel coronavirus (SARS-CoV-2) and the potentially deadly COVID-19 disease that it can cause. As such, we are following Federal, State, and Local guidance regarding COVID-19 best practices.

The information below will help you understand what level we’re operating at, what we expect of you, and what we’re doing. This page will be updated as our practices and protocols change in alignment with the various stages of pandemic recovery.

Note that we are now adding a $5.00 COVID-19 SURCHARGE to all service tickets to help offset the many additional costs associated with being open during the pandemic. We did it this way so we can offset the costs now and then easily remove the surcharge once the pandemic is over and we no longer have to follow the additional guidelines that are consuming additional time and money.

Operating at Stage 2

Effective June 5 @ 5:00pm, we are operating at Stage Two of Anne Arundel County’s Road To Recovery which is in alignment with Stage Two of Maryland’s Roadmap To Recovery.

A brief summary of the most important guidelines for salons are as follows: by appointment only, face coverings required, screening for symptoms, 6 feet of physical distancing when possible, no waiting in the salon, additional cleaning and disinfection protocols, and only 1 person per 100 square foot area (as many as 14 people for our salon).

At this point, we are basically operating at normal capacity again, but within new guidelines, and with additional protocols. Depending on demand, we may be working extended hours in attempt to help as many people as possible. We are also maintaining a waiting list to help fill appointments that cancel due to symptoms.

Things are going to be a little different while we work through various phases of reopening. Aside from following government guidance, we are doing everything we can think of to help reduce risk for our staff and our clients. We are doing our best to schedule appointments with plenty of time to account for our new sanitary protocols, but please be understanding if we have some occasional hiccups. We want everyone to have an amazing experience, but we cannot and will not cut corners when it comes to following our new protocols and guidelines.

Please read the items below for more details, but if you’ve been following the news, our guidelines are probably similar to those that you are already following when visiting other essential business establishments.

Stay safe!  See you soon!!

WHAT YOU MUST DO

DO NOT BRING EXTRA VISITORS – We can only have 14 people in the salon and we must perform additional cleaning and disinfecting between all visitor touch points.

NO WAITING AREA OR LINGERING – To help reduce the risk of transmission, the county guidelines specifically prohibit the use of our waiting area and also prohibit lingering.

NO COLD OR FLU SYMPTOMS – Please call to cancel well in advance if you have any cold or flu symptoms. DO NOT come into the salon with any symptoms because service will be refused.

BY APPOINTMENT ONLY – Only clients with appointments will be permitted to enter the salon. Curbside pickup is also available by appointment.

FACE COVERINGS REQUIRED – You must wear a face covering when possible, but clients can remove them when it would interfere with service.

MAINTAIN SAFE DISTANCE – You must help us maintain 6 feet distance (4 salon tiles) when possible to do so.

DISINFECTING HANDS – You must use hand sanitizer or wash hands for 20 seconds after check-in to help reduce risk of transmission.

WAIVER MUST BE SIGNED – You must sign a waiver accepting all risks associated with visiting our salon during the pandemic.

BE UNDERSTANDING – We’re all dealing with a lot of change and doing our best to provide excellent services despite the circumstances.

WHAT WE ARE DOING

LIMITED SALON CAPACITY – We are currently limited to having 14 people max in the salon at any given time. Our staff will be scheduling around this and we cannot have anyone waiting or lingering in the salon.

LIMITING CLIENT TOUCH POINTS – Our staff will take care of any beverage center requests. Our credit card terminal supports no touch options like Google Pay and Apple Pay. No magazines will be out.

USE OF PPE AND ANTIMICROBIALS – We have ordered special PPE kits from our distributor so we will have plenty of face coverings and gloves available. Staff cannot remove face coverings when working with clients. We also have plenty of hand sanitizer available throughout the salon and plenty of soap in the bathroom.

SINGLE USE OF WASHABLE ITEMS – We only use washable items once per client and then they are washed after use before being used on another client. Salon fabrics are washed. Salon implements are washed and disinfected.

DISINFECTION BETWEEN CLIENTS – We have several forms of special cleaning products and antimicrobial products that we will be using to disinfect all touch points after each client appointment (e.g., chairs, door handles, wash bowls, credit card reader).

ADDITIONAL SALON DISINFECTION – We perform additional cleaning periodically and every night. We also have an Ozone Generator that runs nightly to help disinfect our space more thoroughly every night.

ADDITIONAL TRAINING FOR STAFF – Our staff is all Barbicide Certified and we have been attending webinars as well as reading guidelines from the CDC and salon industry leaders.