About Us

We are a professional hair salon in Severna Park, Maryland, and we strive to be the best! We believe in making lifelong relationships with our clients and we want to exceed your expectations in everything we do. Our stylists are professionals who offer expert advice and have the knowledge and skills to do so much more than a simple hair cut or hair color.

Our hair salon has been carefully designed so we can offer the best service to our clients and provide the best environment for our stylists. It is unlike other salons in the area. We have premium brands, modern salon equipment, comfortable furnishings, a well stocked hot/cold beverage center, and more. Read more about our values, features, brands, and equipment below.

Call for an appointment and let us show you what we can do for you.

Why Tough Love?

Our founder, Lisa Cardillo, is known for her excellent skills, and for being “professionally honest” with her clients. She knows that clients really appreciate the honest feedback of an experienced beauty professional. This is the origin of our salon name and the origin of our “Straight Talk” core value. Tough Love is referring to the careful art of saying what needs to be said, in the spirit of doing what’s right, and educating clients about how to achieve and maintain their best look.

It’s all about doing what’s right for the LOVE of hair and beauty!

Our Core Values

Amazing Stylists.

Amazing Stylists.

We are serious about cultivating and maintaining the best team of hair stylists in the area. We have high standards and take ongoing education seriously because there are always new products, techniques, and trends to keep up with. While our stylists may be at different levels in their journey to excellence, you can be sure they all meet our standards, are well educated, and are always learning or creating something new.

Straight Talk.

Straight Talk.

Some stylists may have trouble being “professionally honest” with you because they haven’t been taught how to do this properly. We embrace this as a core value and our stylists know how to properly advise you based on your specific goals and their knowledge and experience. They will offer you their professional opinion and help educate you about why they are making their recommendations.

Excellent Service.

Excellent Service.

We want you to enjoy every interaction you have with us. More importantly, aside from looking beautiful and feeling rejuvenated, we want you to be completely satisfied with the way you feel about our salon and all of the services that we provide. If we ever fail to meet your expectations, we want to know immediately, and we will do our best to make it right.

Premium Hair Salon Features

Premium quality backlit mirrors and premium styling stations.

Premium quality styling chairs that are beautiful and comfortable.

Provides a gentle ride for clients and gives stylists the best range with less fatigue.

Premium quality shampoo bowls with an over-sized flexible bowl and foot rest for maximum comfort.

Best color processor in the industry and is essential to some specialty chemical services.

Environmentally friendly and luxurious, these shower heads create perfect pressure with less water and also filter and condition the water.

Our color bar creates a more efficient workflow for custom chemical services.

High CRI color correct lights in all the right places so our colorists don’t have to struggle with lighting issues.

Specialty flooring that is specifically made for salons and feels very nice on your feet.

We have a well stocked hot/cold beverage center for clients to enjoy during their visit.


Actual service prices may vary and are determined during consultation based on each client’s specific needs.

Woman’s Cut $55+
Woman’s Trim $22+
Men’s Cut $25+
Child’s Cut (under 12) $20+
Advanced Cuts $85+
Full Color $74+
Root Retouch $66+
Partial Highlights $92+
Full Highlights $126+
Partial Lowlights $86+
Full Lowlights $116+
Ombre, Balayage $150+
DevaCurl $134+
Creative Color $180+
Corrective Color $250+
Kerastraight $250+
Olaplex Full Treatment $32
Olaplex Mini Treatment $24
Olaplex Chemical Upgrade $13
Wash & Blow Out $42
TUESDAY 10am-8pm
WEDNESDAY 10am-8pm
THURSDAY 10am-8pm
FRIDAY 10am-8pm
SATURDAY 9am-3pm

Cancellation Policy:  Should you need to cancel or change the date or time of your appointment, we require a minimum of 24 hours notice for standard services and 72 hours notice for specialty services (e.g., Keratin Treatment, Straightening, Relaxers, Weddings, Special Requests, Advanced Color, Corrective Services, etc).  A non-refundable deposit or credit card hold may be required for some services.  If you violate this policy, we reserve the right to charge you for the full cost of the scheduled service and refuse future service until paid.

We know that life happens sometimes, but if you show us the respect of calling to reschedule in advance (as stated above), we will go out of our way to help.  Otherwise, just as other professionals demand, we must be compensated for the loss of income that results from not being able to schedule a paying client in the time that you reserved.  Please understand that we’re specialists and professionals running a small local business and unexpected no-shows or cancellations cost time and money.

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