Welcome2018-11-19T17:51:29+00:00

About Us

We are a professional hair salon in Severna Park, Maryland, and we strive to be the best! We want to make a lifelong relationship with you and we want to exceed your expectations in everything we do. Our team of amazing stylists are professionals who are proficient, offer expert advice, and have the knowledge and skills to help you look your best.

Our hair salon has been carefully designed so we can offer the best service to you and provide the best environment for our hair stylists to do their best work. In that way, and many more, we are unlike other hair salons in the area. We have premium brands, premium salon equipment, comfortable furnishings, a well stocked hot/cold beverage center, and more. Learn more about our values, features, brands, and promotions.

Book online or Call now and let’s talk about what you need and how we can help.

Why Tough Love?

Our founder, Lisa Cardillo, is known for her excellent skills as a hair stylist and for being “professionally honest” with her clients. She knows that her clients really appreciate the honest feedback of an experienced beauty professional. This is the origin of our hair salon name and the origin of our “Straight Talk” core value. Tough Love is referring to the careful art of saying what needs to be said, in the spirit of doing what’s right, while educating clients about how to achieve and maintain their best look.

It’s all about doing what’s right for the LOVE of hair and beauty!

Different By Design

We know our hair salon is a little different… but it’s a good kind of different… and we like it that way! We wanted to create something unlike anything else in the area, and that’s exactly what we have done. Both men and women appreciate that our hair salon is bright, clean, modern, efficient, and filled with premium features. We love when our clients tell us that we have an upscale salon with an atmosphere that is comfortable and down to earth. Our core values are reflected in everything we do and we know you’re going to love it here.

Our Core Values

Amazing Stylists.

We are serious about cultivating and maintaining the best team of amazing hair stylists in the area. We have high standards and are committed to ongoing education because there are always new products, techniques, and trends. You can be sure that our hair stylists meet our standards, are well educated, and are always learning or creating.

Straight Talk.

We believe in being “professionally honest” with you. So our hair stylists will start by discussing your goals, offer you their professional opinion, and educate you about their recommendations. It’s all about open and honest communication in the spirit of doing what’s right for your specific goals and needs.

Excellent Service.

We want you to enjoy every interaction you have with us. More importantly, aside from looking beautiful and feeling great, we want you to be completely satisfied with the way you feel about our hair salon and the services that we provide. If we ever fail to meet your expectations, we want to know immediately, and we will do our best to make it right.

Reviews

We love 5 star reviews!! Here is a sample of the most recent reviews that our hair salon has received from three major review sites, but please feel free to click the title of any column and read even more! If you have already been here, please show us some love with a 5 star review of your own.

Danielle McManus
22:54 09 Nov 18
My husband, daughter and I have been coming to Lisa for almost 2 years. She is extremely talented and really listens to what we want. Lisa has a true passion for cosmetology and is great at forward thinking. She continues to improve her knowledge with the latest ideas and hair statements. Lisa loves us like family and we couldn’t see ourselves going anywhere else. The salon is AWESOME and very chic. Love the modern touches with a bit of glam.read more
Erica Neal
15:33 02 Nov 18
I've been going to Lisa for about a year and a half now and am so happy to have found her! She does a great job listening to the look I'm after and also steering me towards what will look best on me. Her new salon in Severna Park is gorgeous!read more
Ann Kubera
14:31 09 Oct 18
If you need a truly professional colorist, Tough Love is the place. Lisa opened this salon this year and it is gorgeous, modern, and the lighting makes me look almost young.😂 She has been my stylist since moving to Arnold and I followed her here to Severna Park. For those of us that understand the stylist-client relationship, you know how important it is!!! I always feel like I am visiting a friend who happens to do my hair. Lisa knows what she is doing and always works so hard to accommodate her clients’ crazy schedules.read more
julie hamilton
22:27 06 Oct 18
Went to see Lisa for a “emergency color repair”. Beyond wonderful! Highly highly recommend. She is now my hairdresser. It is been hard finding someone that does a good job. Lisa will be honest and tell you styles that work with your face- styles that dont. So thrilled to have her in Severna Park!read more
Alexa Cardillo
00:29 28 Sep 18
Nice, clean, classy facility with a relaxing atmosphere. Lisa is an amazing stylist and I will recommend anyone and everyone to her as she has a very wide variety of skills.
Donna Shockley
15:50 18 Aug 18
Beautiful salon with lots of unique touches catering to customer comfort! Magnificent staff and awesome expertise and care. Always a pleasurable experience. You won't be disappointed! Owner takes great pride in an excellent quality experience . Super person that cares greatly for her customers! Cut, color, style....I love it all! It's nice to have someone who actually listens and works with your needs and desires! Top of the line excellence! State of the art.....I love the true lighting and wash station!read more
Dianne Myers
00:44 11 Aug 18
Leslie Neveleff
20:50 25 Jul 18
I love going to a salon where I feel confident that my stylist will give it to me straight (and I don't just mean my hair). I never have any anxiety about what to do this time or what color to choose because I know that they will listen to me and give me something fabulous. It's a high-quality salon without all of the snootiness (real or perceived) that you find at other places. The staff is amazing and the salon is convenient & beautiful! Book something now and thank me later!read more
Melissa Myers
17:24 22 Jul 18
Lisa does amazing work! After moving to Pasadena four years ago, I had a hard time finding someone who I felt completely confident in. My search is over! I've been seeing her regularly now for a year and have recommended her to all of my friends and family.read more
Miranda Cardillo
14:32 23 Apr 18
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5.0
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Kimberly Tyrrell Listman
2018-08-11T12:37:16+0000
Lisa does an amazing job with color, highlights & cut. The salon is state-of-the-art, absolutely beautiful and stylish. I highly recommend Lisa & Tough Love Salon!
Melissa Yates
2018-07-22T15:50:15+0000
Lisa does amazing work! After moving to Pasadena four years ago, I had a hard time finding someone who I felt completely confident in. My search is over! I've been seeing her regularly now for a year and have recommended her to all of my friends and family.read more
5.0
Based on 1 Reviews
Danielle M.
2018-11-09 14:53:04
My husband, daughter and I have been coming to Lisa for almost 2 years. She is extremely talented and really listens to what we want. Lisa has a true...
Erica N.
2018-11-02 08:35:02
I've been going to Lisa for about a year and a half now and am so happy to have found her! She does a great job listening to the look I'm after and also...
Leslie N.
2018-10-27 09:30:27
I drive an hour EACH WAY to go to Tough Love Salon because it's THAT AWESOME! I get the perfect color, perfect cut, and perfect style EVERY TIME! They're...
Ann A.
2018-10-09 07:15:26
Lisa is a hair genius, especially with color. I had always suffered incredible itching after a color treatment but no more! Lisa is the only stylist that...
Donnie G.
2018-09-27 17:24:54
Best hair salon out SP, everything in the salon looks so fancy. Also the hairstylist do wonderful work with haircuts if any guys in the area needs a quick...
Nancy P.
2018-09-24 05:23:57
I moved to the area recently and read great reviews about Lisa when she worked for another salon - went to her there and love the style she gave my fine,...
K H.
2018-08-15 04:18:44
This salon just opened but the owner, Lisa Cardillo, has been around for a few years and is wonderful. I first used her shortly after she moved to this...
Wendy B.
2018-08-11 15:49:40
Excellent service with Lisa Cardillo and her team! She is honest and reasonable with pricing and the quality you get leaves you very happy! I drive from...
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Premium Hair Salon Features

Premium quality backlit mirrors and premium styling stations.

Premium quality styling chairs that are beautiful and comfortable.

Provides a gentle ride for clients and gives stylists the best range with less fatigue.

Premium quality shampoo bowls with an over-sized flexible bowl and foot rest for maximum comfort.

Best color processor in the industry and is essential to some specialty chemical services.

Environmentally friendly and luxurious, these shower heads create perfect pressure with less water and also filter and condition the water.

Our color bar creates a more efficient workflow for custom chemical services.

High CRI color correct lights in all the right places so our colorists don’t have to struggle with lighting issues.

Specialty flooring that is specifically made for salons and feels very nice on your feet.

We have a well stocked hot/cold beverage center for clients to enjoy during their visit.

Services

Actual service prices may vary and are determined during consultation based on each client’s specific needs.

Woman’s Cut $55+
Woman’s Trim $22+
Men’s Cut $25+
Child’s Cut (under 12) $20+
Advanced Cuts $85+
Full Color $74+
Root Retouch $66+
Partial Highlights $92+
Full Highlights $126+
Partial Lowlights $86+
Full Lowlights $116+
Ombre, Balayage $150+
DevaCurl $134+
Artistic Color $220+
Corrective Color $250+
Kerastraight $250+
Olaplex Full Treatment $32
Olaplex Mini Treatment $24
Olaplex Chemical Upgrade $13
Wash & Blow Out $42
SUNDAY CLOSED
MONDAY BY APPOINTMENT
TUESDAY 10am-8pm
WEDNESDAY 10am-8pm
THURSDAY 10am-8pm
FRIDAY 10am-8pm
SATURDAY 9am-3pm

★  CALL FOR EXTENDED HOLIDAY HOURS  ★
⮕  BY APPOINTMENT ONLY  ⬅

Cancellation Policy:  Should you need to cancel or change the date or time of your appointment, we require a minimum of 24 hours notice for standard services and 72 hours notice for specialty services (e.g., Keratin Treatment, Straightening, Relaxers, Weddings, Special Requests, Advanced Color, Corrective Services, etc).  A non-refundable deposit or credit card hold may be required for some services.  If you violate this policy, we reserve the right to charge you for the full cost of the scheduled service and refuse future service until paid.

We know that life happens sometimes, but if you show us the respect of calling to reschedule in advance (as stated above), we will go out of our way to help.  Otherwise, just as other professionals demand, we must be compensated for the loss of income that results from not being able to schedule a paying client in the time that you reserved.  Please understand that we’re specialists and professionals running a small local business and unexpected no-shows or cancellations cost time and money.

WHEN YOU MISS AN APPOINTMENT WE LOOSE MONEY
YOU BLOCKED TIME THAT SOMEONE ELSE WANTED

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